OneSuite - International Calls, Internet Fax, Call Forwarding User Tips

9 comments

• Comment Link Thursday, 28 May 2009 09:32 posted by churvah

  Onesuite makes me smile everyday...=)
• Comment Link Friday, 01 May 2009 22:02 posted by Ed

  Amen to all comments above. This was the only stumbling block that kept me from subscribing before now.
• Comment Link Wednesday, 15 April 2009 10:14 posted by Onesuitenatic

  I think, Onesuite is correct, if you agreed for the Terms and condition, you have agreed to their policy and also if ever the account will be expired or deactivated due to inactivity, well it's a logic, if you love Onesuite and keep using it, why prob?? If you stick with Onesuite your life will be easier like as what I am now???
  
  Onesuitenatic ^_^
• Comment Link Tuesday, 14 April 2009 16:15 posted by Thomas Verches

  Good job Onesuite. It's nice to know you guys listen to your customers and adapt to its needs. Changing the expiration policy for the better is a sure way to keep your customers loyal like me.
• Comment Link Tuesday, 14 April 2009 00:36 posted by OneSuite

  Dear customers,
  
  Please understand that putting an expiration date is an accounting requirement. We have a strict CPA firm. While we try our best to keep our customers happy, we also need to get our CPA off our backs....
  
  In order to do that and also relax our previous expiration rules, all we're asking is for you to make a call before the account expires...it shouldn't be that difficult to call your mom or a loved one who's not living in the same block?
  
  That way we can hopefully make both our customers and our bean counters happy! :)
• Comment Link Monday, 13 April 2009 22:10 posted by Clint Bew

  This should be the same for ALL accounts. The expiration date on my pin/home account will be the deciding factor of me droping OneSulite.
  A couple of times I only renewed my account because the money still in it...
• Comment Link Monday, 13 April 2009 08:04 posted by richard moore

  I also do not understand the need for expiration dates. I know that you have lost at least one customer because of this policy. They opened an account, but didn't use it for a while (it took them a while to add it to their "environment". When they finally did try to us it they were surprised & disgusted to find their account closed and their money lost. Disk space is cheap -- get rid of short expiration times. An account unused for a year might be closed, but no sooner.
• Comment Link Monday, 13 April 2009 07:14 posted by Madeline Ashley

  Don't understand the need for expiration dates; I've had One Suite for several years and have had no problems. I think it's a good deal.
• Comment Link Monday, 13 April 2009 00:22 posted by Robert Walsh

  The new policy for expiration dates is great. I use my card for travel primarily and do not travel each month. So this will help ou. Thank you.