Ming, Gossip Girl

Ming, Gossip Girl

Ming was an intern in OneSuite’s customer support department, and became a full-time marketing assistant after she finished college. Ming is also a new transplant from Shanghai, China, and loves to travel and make friends from different backgrounds.

Thursday, 30 April 2009 04:48

Before You Press That Call Button…

cell_phone_webI like to chat, but don’t like to pay a lot for it. Sometimes I think that’s what brought me to OneSuite in the first place. Before joining the marketing department, I was a customer support representative, and talking non-stop. hehe And boy, have I got stories to tell! For instance, one customer complained about her poor call quality, and after a long round of troubleshooting, out of the blue she gasped “It’s my dog!”

The Marketing Department recently made a datamine request to evaluate our user behaviors and product features. There are some pretty interesting and surprising findings. The most shocking fact to me, is that we find out a great deal of OneSuite customers are still dialing some 20 to 30 numbers to make one international call! wah..

Tuesday, 07 April 2009 22:36

How Do You Cope with Cell Phone Overage?

mobile_phone_and_dollarI’ve been using VoIP here and there for a few years…mostly to chat with my high school pals back in Shanghai. I’m more of a cell phone gal…don’t like to talk to PC too much. But the incident last summer made me seriously consider getting a VoIP number.

So…I just came back from a friend’s wedding in Cancun. It was a beautiful wedding, heartand Cancun was absolutely gorgeous.addemoticons10340  Can still feel the white sand and smell the sea breeze… See it for yourself:

beach_cancun_web

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