Comments for OneSuite Blog - Perk Up! http://blog.onesuite.com OneSuite blogs about telecom products, market trend, user tips Fri, 20 Nov 2009 23:08:50 +0000 http://wordpress.org/?v=2.7.1 hourly 1 Comment on Earn Free Credits on Phone Card, Internet Fax or VoIP by Trackback - Cheap Internation Call >> How to make cheap international call http://blog.onesuite.com/?p=194&cpage=1#comment-452 Trackback - Cheap Internation Call >> How to make cheap international call Thu, 19 Nov 2009 22:01:34 +0000 http://blog.onesuite.com/?p=194#comment-452 ,..] blog.onesuite.com is one another nice source of information on this subject,..] ,..] blog.onesuite.com is one another nice source of information on this subject,..]

]]> Comment on OneSuite Has Canada Covered! Up to 50% Cheaper by The Constant Complainer http://blog.onesuite.com/?p=672&cpage=1#comment-447 The Constant Complainer Thu, 12 Nov 2009 18:16:05 +0000 http://blog.onesuite.com/?p=672#comment-447 Thank you for visiting and commenting on my blog. I just started reading some of your previous posts and am learning a lot. I'm not savvy about a lot of this stuff. I'll plan to visit back more often. Thank you for visiting and commenting on my blog. I just started reading some of your previous posts and am learning a lot. I’m not savvy about a lot of this stuff. I’ll plan to visit back more often.

]]> Comment on What to Look for When Choosing Phone Cards by Jacque http://blog.onesuite.com/?p=243&cpage=1#comment-440 Jacque Thu, 29 Oct 2009 06:58:34 +0000 http://blog.onesuite.com/?p=243#comment-440 I like your Pinless and Rapidial service. Really helps especially when I'm calling overseas with long set of numbers. I like your Pinless and Rapidial service. Really helps especially when I’m calling overseas with long set of numbers.

]]> Comment on How Do You Cope with Cell Phone Overage? by ZXT http://blog.onesuite.com/?p=160&cpage=1#comment-408 ZXT Thu, 15 Oct 2009 07:46:25 +0000 http://blog.onesuite.com/?p=160#comment-408 <a href="#comment-407" rel="nofollow">@Oscar</a> That's an innovation right there Oscar, thanks for sharing. Though I don't think I'll be needing it because I got prepaid mobile phone and only use it for emergency and some incoming calls. Most of my long distance go through with OneSuite and almost half of calls are spent using OneSuite VoIP service. @Oscar

That’s an innovation right there Oscar, thanks for sharing. Though I don’t think I’ll be needing it because I got prepaid mobile phone and only use it for emergency and some incoming calls. Most of my long distance go through with OneSuite and almost half of calls are spent using OneSuite VoIP service.

]]> Comment on How Do You Cope with Cell Phone Overage? by Oscar http://blog.onesuite.com/?p=160&cpage=1#comment-407 Oscar Wed, 14 Oct 2009 13:31:24 +0000 http://blog.onesuite.com/?p=160#comment-407 I ran into a similar issue whereby I was charged upwards of $250 overage with my At&T Iphone (all those dropped calls combined with the overage, driving me nuts!!) Friend of mine told me about a free online service CellKnight.com that alerts you by sms and email when you are getting close to your allowed quota of minutes. Have been using it for couple months- working fine so far- send me couple red alerts as I got really close to my minute usage. I ran into a similar issue whereby I was charged upwards of $250 overage with my At&T Iphone (all those dropped calls combined with the overage, driving me nuts!!)
Friend of mine told me about a free online service CellKnight.com that alerts you by sms and email when you are getting close to your allowed quota of minutes. Have been using it for couple months- working fine so far- send me couple red alerts as I got really close to my minute usage.

]]> Comment on What to Look for When Choosing Phone Cards by Frustrated http://blog.onesuite.com/?p=243&cpage=1#comment-406 Frustrated Wed, 14 Oct 2009 08:36:20 +0000 http://blog.onesuite.com/?p=243#comment-406 The problem is not pressing the send button prematurely - it is being asked for a PIN number for a zip dial phone number (no PIN required). This has just started - previously I was not prompted for a PIN. when calling from a zip dial number. I called my MagicJack phone from my cell phone using the OneSuite toll free number. The incoming number registered was different than the number from which I was calling. I have spoken twice, at length, with OneSuite representatives as well as my cellular service provider and no-one can explain why this is happening. The best I was able to accomplish was $50 off my $500+ cell phone bill. I still don't know if this is a OneSuite problem or a cellular provider problem. Anyone else experience this? The problem is not pressing the send button prematurely - it is being asked for a PIN number for a zip dial phone number (no PIN required). This has just started - previously I was not prompted for a PIN. when calling from a zip dial number. I called my MagicJack phone from my cell phone using the OneSuite toll free number. The incoming number registered was different than the number from which I was calling. I have spoken twice, at length, with OneSuite representatives as well as my cellular service provider and no-one can explain why this is happening. The best I was able to accomplish was $50 off my $500+ cell phone bill. I still don’t know if this is a OneSuite problem or a cellular provider problem. Anyone else experience this?

]]> Comment on What to Look for When Choosing Phone Cards by OneSuite http://blog.onesuite.com/?p=243&cpage=1#comment-403 OneSuite Mon, 12 Oct 2009 11:52:44 +0000 http://blog.onesuite.com/?p=243#comment-403 <a href="#comment-396" rel="nofollow">@Frustrated </a> Hi, Frustrated We understand your frustration. Please let us know how we can help you troubleshoot and avoid the same situation. From what's stated in your scenario, there might be one possibility that could happen to cell phone users. We've had a few cases where customers dial our access number, enter PIN, enter the destination number, but instead of waiting for the system to connect the call, the customer pressed the "call" button. By pressing the call button in the middle of voice promts, the caller would actually disconnect from our system, and dial the destination number from the cell phone network. One of our blog authors explained the situation previously: http://blog.onesuite.com/?p=301 Please let us know if this helps and how we can assist you further. Regards, OneSuite Blog Support @Frustrated
Hi, Frustrated

We understand your frustration. Please let us know how we can help you troubleshoot and avoid the same situation.

From what’s stated in your scenario, there might be one possibility that could happen to cell phone users. We’ve had a few cases where customers dial our access number, enter PIN, enter the destination number, but instead of waiting for the system to connect the call, the customer pressed the “call” button. By pressing the call button in the middle of voice promts, the caller would actually disconnect from our system, and dial the destination number from the cell phone network. One of our blog authors explained the situation previously:
http://blog.onesuite.com/?p=301

Please let us know if this helps and how we can assist you further.

Regards,
OneSuite Blog Support

]]> Comment on How to Improve VoIP Call Quality by Michael, tech guy http://blog.onesuite.com/?p=590&cpage=1#comment-400 Michael, tech guy Sat, 10 Oct 2009 04:25:24 +0000 http://blog.onesuite.com/?p=590#comment-400 <a href="#comment-395" rel="nofollow">@Lucien </a> Hi Lucien, When making calls through VoIP, you need to allocate your internet connection to your call and this can be done through QOS or Quality Of Service. Depending on your internet bandwidth, some computers if not all will suffer slow connection when having VOIP calls. This is actually better than having your VoIP call suffer. Hope this helps. Michael @Lucien

Hi Lucien,

When making calls through VoIP, you need to allocate your internet connection to your call and this can be done through QOS or Quality Of Service. Depending on your internet bandwidth, some computers if not all will suffer slow connection when having VOIP calls. This is actually better than having your VoIP call suffer.

Hope this helps.

Michael

]]> Comment on OneSuite VoIP System Upgrade, Downtime Alert by Michael, tech guy http://blog.onesuite.com/?p=365&cpage=1#comment-399 Michael, tech guy Sat, 10 Oct 2009 04:17:20 +0000 http://blog.onesuite.com/?p=365#comment-399 <a href="#comment-394" rel="nofollow">@Ruth Clark </a> Your friend can sign up from any computer using PayPal, Visa or Mastercard. Just make sure the address he or she enters at the OneSuite sign-up page is the same as his/her credit card address. Regards, Michael @Ruth Clark

Your friend can sign up from any computer using PayPal, Visa or Mastercard. Just make sure the address he or she enters at the OneSuite sign-up page is the same as his/her credit card address.

Regards,
Michael

]]> Comment on Making VoIP Calls with Home Phone - ATA Configuration by susan http://blog.onesuite.com/?p=530&cpage=1#comment-398 susan Fri, 09 Oct 2009 19:41:15 +0000 http://blog.onesuite.com/?p=530#comment-398 oops, one more question...if only Windows systems can be used, is it possible for the initial configuration of the ATA be done on a PC and then the ATA device be used by someone on a MAC who is using a regular phone thru the ATA and not a soft phone?? thanks, again! oops, one more question…if only Windows systems can be used, is it possible for the initial configuration of the ATA be done on a PC and then the ATA device be used by someone on a MAC who is using a regular
phone thru the ATA and not a soft phone??
thanks, again!

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