Archive

Archive for the ‘User Tips’ Category

Submit Your ATA Model, Let Us Help!

August 3rd, 2009

wishlist_webSince we published our blog article “Making VoIP Calls with Home Phone - ATA Configuration,” many readers emailed us with questions and inquiries about using their own ATA (Analog Telephone Adapter) devices. Some readers have ATAs (Motorola, Linksys and D-link) from Vonage and ask if they are compatible with OneSuite, while some were looking for recommendations on which ATA works best with OneSuite’s broadband phone service. Read more…

How to Improve VoIP Call Quality

July 16th, 2009

choppycallIf you’re starting a home or small office, chances are you might be considering using a VoIP service rather than getting another analog phone line. One main drawback in making VoIP calls compared with regular landline is the quality of the connection. VoIP call quality and reliability depends on a number of factors. Read more…

Make OneSuite VoIP Calls on Smart Phones - Fring™

July 8th, 2009

fring5I was browsing online, waiting at the Red Carpet Club lounge in Chicago O’Hare’s B Terminal for my flight to Singapore, when I saw Michael’s last entry about ATA configuration. Now you can make calls from home phones, but what about cell phones? Then I remembered about this Fring™ application that you can download on wifi-enabled mobile phones. Since my flight was delayed and I got time to kill, I decided to try it out. Read more…

Making VoIP Calls with Home Phone - ATA Configuration

June 30th, 2009

ata5For people who want to enjoy the benefits and low rates of VoIP calls, but are still attached to traditional phone sets, analog telephone adaptor (ATA) might be the answer for you. Imagine the convenience of making cheap VoIP calls anywhere without a computer, just by plugging the ATA in your router and phone set. Read more…

How to Import Address Book to OneSuite Fax Driver

June 25th, 2009

import_fax12Following the blog entry about fax broadcasting, I thought it’d also benefit OneSuite users to know how to import external address books into your fax driver OSFX. This can save you lots of time and hassle especially if you have hundreds of contacts saved in your program. No need to retype all the information. Five minutes and you’re done! This will make it even easier to broadcast fax. Read more…

4 Ways to Check OneSuite Free VoIP Voicemails

June 18th, 2009

mailbox_webIf you are like most people in the business world, then every day we race time to finish all the work and get our tasks done. One way of getting more time on our side is to properly manage it and take advantage of modern-day technology like Voicemail. I know I have. When I’m traveling away from home base, OneSuite’s SuiteAdvantage picks up all my messages. Read more…

Fax Broadcasting Saves the Day

June 15th, 2009

osfxFax broadcasting over the Internet is a great feature. Just ask my assistant. I remember she shaking her head over the task of faxing a short manual to a group of contacts when I handed it over just a minute before lunch break was due. She’s now thankful that group faxing is available in OneSuite Fax service, because not only does it save her the hassles of dealing with fax machines, but she can now send faxes to all the business contacts all over the world, just within a few clicks. Read more…

Use Voicemails to Your Sweet Advantage

June 8th, 2009

voicemail_webYour voicemails can do wonders for you. If used effectively, a voicemail can be the surest and quickest way to make a good impression in various circumstances. However, not everyone can master the voicemail etiquette and take full advantage of the extended features. Here are a few tips on such things as greetings, responding to voicemails and sending/broadcasting your own voice messages using OneSuite’s VoIP service, SuiteAdvantage. Read more…

Free Softphone for Windows, Mac: SJphone™

May 28th, 2009

softphoneGet your headphone ready and let’s continue with the softphone series. In my opinion, these free softphones offer similar standard features, but you get better quality on some and added features on others. There are four softphones that I would recommend downloading. Last week I wrote about X-lite™ and today I will talk about SJphone™ from SJ Labs. Read more…

What’s Eating Up Your Phone Card Minutes?

May 26th, 2009

hidden_fees_webBefore I defected to PC calling, I used to buy phone cards from local grocery stores to place some long-distance or international calls. Oddly enough, for my supposedly 500-minute calling card, some weekly 10-15 minute calls would eat up the card in just a couple of weeks. It’s only after I worked for OneSuite, did I learn that most calling cards have different fees and hidden charges calculated to consume your minutes in no time. Read more…