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Ming, gossip girl

Ming, gossip girl

Ming was an intern in OneSuite’s customer support, and just recently became a full-time marketing assistant after she finished college. Ming is also a new immigrant from Shanghai, China, and loves to travel and make friends from different backgrounds.

Ming, gossip girl has written 4 articles for us.

How to Dial 4 Keys to Make International Calls

May 7th, 2009

The Marketing Department recently made a datamine request to evaluate our user behaviors and product features. There are some pretty interesting and surprising findings. The most shocking fact to me, is that we find out a great deal of OneSuite customers are still dialing some 20 to 30 numbers to make one international call! wah..

Read more…

Before You Press That Call Button…

April 30th, 2009

cell_phone_webI like to chat, but don’t like to pay a lot for it. Sometimes I think that’s what brought me to OneSuite in the first place. Before joining the marketing department, I was a customer support representative, and talking non-stop. hehe

And boy, have I got stories to tell! For instance, one customer complained about her poor call quality, and after a long round of troubleshooting, out of the blue she gasped “It’s my dog!” Read more…

Cheapest Way to Call When Traveling Abroad

April 21st, 2009

So…I just came back from a friend’s wedding in Cancun. It was a beautiful wedding, heartand Cancun was absolutely gorgeous.addemoticons10340  Can still feel the white sand and smell the sea breeze… See it for yourself:

beach_cancun_webRead more…

How Do You Cope with Cell Phone Overage?

April 8th, 2009

mobile_phone_and_dollarI’ve been using VoIP here and there for a few years…mostly to chat with my high school pals back in Shanghai. I’m more of a cell phone gal…don’t like to talk to PC too much. But the incident last summer made me seriously consider getting a VoIP number.
Read more…